FAQs • Frederick, CO • CivicEngage

Who do I notify when I want to dig in my yard?: Call the Utility Notification Center of Colorado (UNCC) at 1(800)922-1987.Before you Dig / 811

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Public Works

1. How do I report a traffic signal that is malfunctioning or a stop sign that has been damaged?: During business hours, contact Public Works Operations at (720)382-5800. After business hours, contact Police Dispatch at (720) 652-4222.

2. How do I report a water leak?: Call the town's Public Works Department, 720-382-5800. The Public Works Department will contact a line maintenance technician to determine if the leak source is within the homeowner’s system or is the responsibility of the town. During after hours emergency please call 303-598-8429.

3. Who do I contact regarding parks maintenance?: Call Frederick Public Works at (720)382-5800 for questions, comments or updates on mowing schedules, weed trimming, watering etc.

4. How do I report vandalism or graffiti?: Contact Frederick Public Works at (720)382-5800.

5. Who do I notify when I want to dig in my yard?: Call the Utility Notification Center of Colorado (UNCC) at 1(800)922-1987. Before you Dig / 811

6. Plowed snow landed on my driveway and sidewalks. Why do you do that, and when are you going to clear it?: When we plow streets, some snow will end up on your driveway and, possibly, your sidewalks. We know this can be frustrating, but it sometimes is an unfortunate and unavoidable result of snowplowing. To avoid this, shovel the snow from your driveway and sidewalks into your yard, because any snow you place in the street may wind up being plowed back onto your driveway or sidewalk.