The Town of Frederick is making changes to improve how we serve our residents and community. Beginning December 1, 2025, all Town in-person services will be held at Town Hall (401 Locust St.).
Currently, the Town’s two main public-facing buildings, Town Hall and the Administrative Services building, offer different services. While this structure has worked in the past, it can sometimes lead to confusion about where to go for assistance. By centralizing these services, we’ll simplify the process, enhance communication, and deliver more efficient service to residents.
Key points:
• Town Hall will serve as the central hub for all in-person needs, including utility bill payments. Please note that the drop-off box for utility payments will remain open at 311 Fifth St.
• The Administrative Services building will be open by appointment to conduct business with the Communications, Finance, and Human Resources departments.
Benefits of this change include:
• Improved efficiency: Centralized operations allow for streamlined processes.
• Less confusion: Residents will have one clear, central location for assistance.
These changes reflect our continued commitment to efficiency, accessibility, and excellent customer service. For questions or additional information about this transition, please get in touch with Town Hall at 720.382.5500