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Local Resources - COVID-19 Response
211 Colorado
The official hotline for helping Coloradans navigate the uncertainty that has accompanied the novel coronavirus pandemic. Coloradans can call 211, visit 211Colorado.org or text 898-211 to be connected with information and resources about COVID-19.
For Emergencies, call 911.
| Municipality | Contact | Updates |
| Frederick Town Hall (Administrative Office) | 720.382.5500 | Currently minimal staffing. Please leave a message and we will return your call as soon as possible. Email Communications and Engagement and your email will be forwarded to the appropriate department. |
| Frederick Public Works | Daytime: 720.382.5800 Emergency: 303.598.8429 | Currently minimal staffing. Please leave a message and we will return your call as soon as possible. Email Communications and Engagement and your email will be forwarded to the appropriate department. |
| Police Department | Emergency: 911 Non-Emergency Dispatch: 720.652.4222 Police Administrative: 720.382.5700 | Call 911 for emergencies. The administrative office is minimally staffed, but FPD is ALWAYS ON DUTY. |
| Municipal Court | 720.382.5530 | Currently minimal staffing. Please leave a message and we will return your call as soon as possible. Email Communications and Engagement and your email will be forwarded to the appropriate department. |
| Frederick-Firestone Fire Protection District | Emergency: 911 Administrative: 303.833.2742 | Call 911 for emergencies. The administrative office is minimally staffed, but Frederick-Firestone Fire Protection District is ALWAYS ON DUTY |
Water
The Town of Frederick understands the response to COVID-19 can lead to economic hardship. Until further notice, the Town of Frederick has suspended late fees and water shut-offs due to delinquent payments to ensure all customers have access to this vital resource.
East of I-25
Town of Frederick: In response to COVID-19, the Town suspended late fees and water shut-offs due to delinquent payment. Residents will continue to have access to this essential resource.
Although Town Hall is currently closed, there are easy and convenient options to pay your Town of Frederick utility bill for water, stormwater and trash. Pay your bill online, by mail or phone. Town staff is available by phone during limited hours of 10 am to 2 pm, Monday through Friday at 720.382.5500.
West of I-25
Please contact Left Hand Water District for updates at 303-530-4200.
Electricity
United Power: Due to the threat of COVID-19, United Power offices will be closed until further notice. United Power is suspending service disconnects and late fees for residential members. United Power will continue to monitor the situation and re-evaluate processes on an ongoing basis. If you anticipate difficulty paying your bill, please call United Power at 303-637-1300.
Remember, you don’t need to go to a United Power office to make a payment. They offer several convenient ways for you to access your account and make payments that are fee-free, secure and will post to your account immediately.
Natural Gas
Black Hills Energy: To support customers who may be impacted by the nation’s response to COVID-19, Black Hills Energy is temporarily suspending nonpayment disconnections. Information is available on their website about assistance options such as payment arrangements, budget billing and medical extensions. Customers can also call Black Hills Energy customer care specialists anytime at 1-888-890-5554.
Sewer
Please contact St. Vrain Sanitation for updates at 303-776-9570.
Trash & Recycling
Please contact Waste Connections for updates at 303-288-2100.
| School | Contact Information |
| St. Vrain Valley School District Administration | 303.776.6200 |
| Spark! Discovery Preschool | 720.652.7906 |
| Centennial Elementary | 720.652.8240 |
| Legacy Elementary | 720.652.8160 |
| Grand View Elementary | 303.702.8000 |
| Prairie Ridge Elementary | 720.494.3641 |
| Thunder Valley K-8 | 303.833.2456 |
| Coal Ridge Middle School | 303.833.4176 |
| Frederick High School | 303.833.3533 |
| Carbon Valley Academy (Charter) | 303.774.9555 |
| Imagine (Charter) | 303.772.3711 |
SVVSD Food Distribution and Community Resource Center Locations.
- Use this St Vrain Valley School District Closure Resource Guide for food distribution information and Community Resource Center locations.
Avoid scams! Fraudsters follow headlines. Read these helpful tips to avoid scams and scammers using COVID-19 as bait.
Shopping - Stores with shopping hours for seniors and at-risk shoppers
Safeway - Tuesdays and Thursdays from 7 am - 9 am.
King Soopers - Mondays, Wednesdays and Fridays from 7 am - 8 am.
Dollar General - The first hour of each business day.
Sams Club - Tuesdays and Thursdays from 7 am - 9 am.
Target - The first hour of each Wednesday.
Walmart - 6 am on Tuesday mornings.
Whole Foods - Open one hour early each day.