COVID-19 Information


COVID-19 Testing at Salud

Are you feeling under the weather? If you have symptoms of COVID-19, the Frederick Salud Family Health Center (5995 Iris Parkway) offers free testing to anyone in the community – you do not need to be a Salud patient. Testing is available from 8 am – 11 am on Tuesdays and Fridays at the Frederick location. Your COVID supplies and test results are free. Anyone with symptoms should get tested, stay away from others and follow the instructions on how to isolate

Town Hall and the Frederick Police Department Lobbies to open Tuesday, June 16

Lobbies at Town Hall and the Frederick Police Department will open on Tuesday, June 16. Town Hall (401 Locust St.) hours will be Monday through Friday, 9 am to 4 pm. The Frederick Police Department and Municipal Court building (333 Fifth St.) hours will be Monday through Friday, 8 am to 5 pm. Enhanced sanitation and social distancing guidelines are in place for your safety. 

Services via phone and virtual appointments are suggested. Administrative services are available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm. In-person services will only be provided when online and remote services cannot address your needs.


Playgrounds reopen with guidelines

Play safe and protect your community!

  • Stay 6 feet apart from members of other households
  • Playground equipment is open up to 10 people at a time
  • Stay home if you are sick
  • Playgrounds & equipment are not sterilized

Appointments and Phone Hours at Town Hall

June 9, 2020: Administrative services are now available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm. 

On Tuesday, June 2, Frederick Town Hall (401 Locust Street) will reopen for appointments only. The lobby will remain closed for drop-in services. On-site meetings will take place in the conference room and are limited to availability. Video conferencing appointments will continue to be available and encouraged in place of in-person meetings.

All online services will continue. In-person services will only be provided when online and remote services cannot address your needs.

Online services include: 

•    Utility bill payments, sales tax payments (also through mail or the dropbox outside of Town Hall)

•    Connecting or disconnecting services

•    Building permit services

•    Planning services including development review

•    Job applications

•    Business licensing and open records requests

•    Finale Friday and Miners Day vendor applications 

•    Event sponsorship form

Making an appointment

In-person, phone, and video conference appointments are available. 

To request an appointment, use the Staff Directory to contact the department by phone or email.

When attending an appointment, the following is required:

•    While inside Town Hall, everyone (public and Town staff) are required to wear a facial covering.

•    Visitors and staff will undergo a temperature check with an infrared thermometer. A fever is defined as a temperature of 100.4 or above. Any person with a temperature of 100.4 or higher will not be admitted inside Town Hall.

•    If you are sick, stay home. Contact a health care provider for guidance if you are experiencing symptoms of COVID-19.

•    Utilize sanitizing stations upon entrance to the building and in the conference room.

•    Maintain adequate spacing (6 feet) with all individuals inside and outside facilities.

•    Wash hands frequently, especially after coughing or sneezing. Wash with soap and water for at least 20 seconds.

•    No meetings, instruction, or gatherings over 10 people will be approved.


Scroll down and click on the "Tabs" below to find more information on:

Stay Up To Date - Reliable links to the most up to date information on COVID-19

What Can You Do? - Local ways to help with information on drives, events and resources.

What Is The Town Doing? - Updates from the Town on what we are doing.

Town Closures - Up to date information on Town services.

Phased Reopening of Frederick Town Offices and Facilities

May 12, 2020: Town of Frederick offices and facilities remain closed to the public until further notice following the State of Colorado’s Safer-at-Home guidelines as the threat of COVID-19 continues. All essential public safety, public works and administrative services will continue. These services include but are not limited to utility bill payments and connecting or disconnecting service, building permit services, planning services including development review, Town newsletters and communication, hiring, policing and community code enforcement, municipal court services, business licensing and open records requests. Residents are encouraged to connect with the Town via email or phone to conduct town business. 

The phased reopening will take into account staff and equipment resources and the safety of our employees. Town staff is transitioning into fifty percent staffing in the administrative offices while following strict sanitation and personal safety guidelines. 

Lobbies will remain closed to the public at Town Hall, Public Works and the Frederick Police Department. Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed. We will continue to follow the Safer-at-Home guidelines: no groups of 10 or more, no exposure to vulnerable populations, no shared equipment and maintain social distancing standards. 

Administrative services will continue to observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Staff will continue to be available via email. Board of Trustee meetings are held on a virtual platform and open to public comment and viewing in real-time.

Updates about Town events, community programs and next steps will continue to be announced on all of our communication channels, including our website, News Flash and social media.

Town of Frederick Offices and Facilities Closed Through May 11

April 30, 2020: In response to the continued concern about the spread of COVID-19, Town of Frederick offices and facilities are closed to the public through Monday, May 11, 2020. Town Hall, Public Works, the Frederick Police Department, Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed as we continue to monitor the outbreak. Town of Frederick staff is working on a phased implementation plan to open playgrounds, park equipment and facilities. We are developing secure protocols and sanitation procedures to ensure citizens and staff are safe moving forward.

All essential public safety, public works and administrative services will continue to be provided. Administrative services will observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Board of Trustee meetings are now available on a virtual platform.

Updates about Town events, community programs and next steps will be shared on all of our communication channels, including our website, News Flash and social media.

Extending the closure of Town offices and facilities allow for the continuation of the good practices we have all been doing to protect the health and well-being of our employees and residents.

Safer at Home: Be Smart, Save Lives

April 27, 2020: Governor Polis issues Safer at Home Executive Order. Under the Safer-at-Home Order, Coloradans should continue to stay home as much as possible. The Order directs vulnerable populations, including seniors, to continue staying home and only leaving when absolutely necessary. The Executive Order is tentatively set to expire 30 days from April 27, 2020, but can be amended or extended at any time.

Summary of the order:

  • On Monday, April 27, retail businesses can open for curbside delivery. Real estate home showings can resume. Voluntary or elective medical, dental, and veterinary surgeries and procedures may resume if facilities are following required safety protocols. Read more about Safer at Home guidelines and business openings.
  • On Friday, May 1, retail businesses can phase-in a public opening if they are implementing best practices. Personal services can open if they are implementing best practices
  • On Monday, May 4, offices can reopen at 50% reduced in-person staffing capacity, if best practices are being implemented to protect the health and safety of employees. Businesses are encouraged to allow employees to continue telecommuting at higher levels if possible. Child care facilities can also expand or reopen if they are following Safer at Home requirements.

Under this order:

  • Local governments can implement the guidelines of Safer at Home to match the State.
  • Local governments can go further than the State, including but not limited to stay-at-home orders or additional protective measures.
  • Local governments can relax guidelines more than the State. To do so, local governments will need to demonstrate proof of 14 consecutive days of decline of infection of COVID-19 in the county. They also must submit an application to CDPHE that includes a written COVID-19 suppression plan approved by the appropriate local public health authority, all hospitals within the jurisdiction, and elected leadership.

April 22, 2020: Governor Polis this week discussed the three levels of social distancing, which include: Staying at Home, Safer at Home and Protect our Neighbors. Colorado is moving into the Safer at Home phase, which is estimated to begin April 27. While we are at this level, Coloradans will no longer be ordered to stay home, but are still strongly encouraged to do so. Vulnerable populations and seniors must continue staying home except when absolutely necessary. Read more about this announcement and stay informed!

Statewide Stay-at-Home Order

On April 6, 2020, Gov. Jared Polis announced an extension to the stay-at-home Executive Order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. The Executive Order will now remain in effect until April 26. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.

On March 25, 2020, Gov. Jared Polis announced an executive order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. This order goes into effect at 6:00 a.m. March 26, 2020, and lasts until April 11, 2020, unless modified by further executive order. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.

Read Governor Jared Polis’s Executive Order HERE

Read Governor Jared Polis’s SECOND UPDATED PUBLIC HEALTH ORDER 20-24 IMPLEMENTING STAY AT HOME REQUIREMENTS dated March 27, 2020.

Questions? View the Stay-At-Home Order FAQ provided by the Governor’s Office that provides guidance on the stay-at-home order that was issued by Governor Polis. 

Preguntas? Vea las Preguntas frecuentes sobre pedidos de quedarse en casa proporcionados por la Oficina del Gobernador que brindan orientación sobre el pedido de quedarse en casa emitido por Governador Polis.

Here is a link defining the Stay-At-Home Order Essential Needs as defined by the CDPHE.


Need help? Connect with us!

If you have a life-threatening emergency call 911.

If you need non-emergency assistance, please call Weld County Dispatch and Communications at 720.652.4222. Available 24 hours a day, seven days a week.

The Frederick Police Department (333 Fifth St., Frederick, CO 80520) may be reached at 720.382.5700. Limited phone hours...but ALWAYS ON DUTY!

Town of Frederick offices can be reached by phone Monday through Friday from 10 am to 2 pm at 720.382.5500.

Call 211 for questions about COVID-19 and statewide serves.

If you have a general question or comment, please call 720.382.5513 or email the Communications & Engagement Department

For a complete list of local agency contact information click here. 

Message From The Town

We understand that the news about COVID-19 (2019 novel coronavirus) may be creating concern and worry for some people. 

We wanted to let you know that we are continuing to monitor the outbreak closely and are in close and regular contact with the Carbon Valley Emergency Management Agency and the Weld County Health Department. We are continuing to closely monitor the Colorado Department of Public Health and Environment and CDC. We have plans, partnerships, and resources in place to support the community. We are working in close coordination with our regional public health partners, hospitals, school districts, and the first responder and health care communities.

This is a time for all communities, families, and individuals to focus on preparing. We must work together to protect those in our community who are most at risk of severe disease, particularly the elderly and people with underlying health conditions. 

Thank you for helping to keep yourself and our community healthy and well! 

June 12, 2020: Lobbies at Town Hall and the Frederick Police Department will open on Tuesday, June 16. Town Hall (401 Locust St.) hours will be Monday through Friday, 9 am to 4 pm. The Frederick Police Department and Municipal Court building (333 Fifth St.) hours will be Monday through Friday, 8 am to 5 pm. Enhanced sanitation and social distancing guidelines are in place for your safety. 

Services via phone and virtual appointments are suggested. Administrative services are available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm. In-person services will only be provided when online and remote services cannot address your needs.

June 9, 2020: Administrative services are now available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm. 

On Tuesday, June 2, Frederick Town Hall (401 Locust Street) reopened for appointments only. The lobby will remain closed for drop-in services. On-site meetings will take place in the conference room and are limited to availability. Video conferencing appointments will continue to be available and encouraged in place of in-person meetings.

All online services will continue. In-person services will only be provided when online and remote services cannot address your needs.

June 4, 2020: Town of Frederick playgrounds are reopen with guidelines:

Play safe and protect your community!

  • Stay 6 feet apart from members of other households
  • Playground equipment is open up to 10 people at a time
  • Stay home if you are sick
  • Playgrounds & equipment are not sterilized

June 2, 2020: We expect the State to issue updated guidance for recreation, including playgrounds later this week. Stay tuned for updates.

June 2, 2020: Frederick Town Hall (401 Locust Street) will reopen for appointments only. The lobby will remain closed for drop-in services. On-site meetings will take place in the conference room and are limited to availability. Video conferencing appointments will continue to be available and encouraged in place of in-person meetings.

May 29, 2020: Bella Rosa Golf Course is open for you to experience our regulation nine-hole golf course located at 5830 Bella Rosa Parkway. We are now booking tee times online, adding new features to the course and taking online payments to streamline the process. The Back 9 at Bella Rosa restaurant is open to carry out, beverage service and patio dining. Guidelines are in place to keep you and our staff safe, so be sure to check out the new rules and procedures designed to minimize contact. Stay up to date on upcoming events, leagues and lessons at BellaRosaGolf.com.

May 12, 2020: Town of Frederick offices and facilities remain closed to the public until further notice following the State of Colorado’s Safer-at-Home guidelines as the threat of COVID-19 continues. All essential public safety, public works and administrative services will continue. These services include but are not limited to utility bill payments and connecting or disconnecting service, building permit services, planning services including development review, Town newsletters and communication, hiring, policing and community code enforcement, municipal court services, business licensing and open records requests. Residents are encouraged to connect with the Town via email or phone to conduct town business. 

The phased reopening will take into account staff and equipment resources and the safety of our employees. Town staff is transitioning into fifty percent staffing in the administrative offices while following strict sanitation and personal safety guidelines. 

Lobbies will remain closed to the public at Town Hall, Public Works and the Frederick Police Department. Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed. We will continue to follow the Safer-at-Home guidelines: no groups of 10 or more, no exposure to vulnerable populations, no shared equipment and maintain social distancing standards. 

Administrative services will continue to observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Staff will continue to be available via email. Board of Trustee meetings are held on a virtual platform and open to public comment and viewing in real-time.

Updates about Town events, community programs and next steps will continue to be announced on all of our communication channels, including our website, News Flash and social media.


4/30/2020: In response to the continued concern about the spread of COVID-19, Town of Frederick offices and facilities are closed to the public through Monday, May 11, 2020. Town Hall, Public Works, the Frederick Police Department, Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed as we continue to monitor the outbreak. Town of Frederick staff is working on a phased implementation plan to open playgrounds, park equipment and facilities. We are developing secure protocols and sanitation procedures to ensure citizens and staff are safe moving forward.

All essential public safety, public works and administrative services will continue to be provided. Administrative services will observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Board of Trustee meetings are now available on a virtual platform.

Updates about Town events, community programs and next steps will be shared on all of our communication channels, including our website, News Flash and social media.

Extending the closure of Town offices and facilities allow for the continuation of the good practices we have all been doing to protect the health and well-being of our employees and residents.

4/28/2020: Mayor Tracie Crites and Trustees Kevin Brown, Mark Lamach and Adam Mahan were sworn in at the regular Board of Trustees meeting.

4/7/2020: The regular municipal election was held on Tuesday, April 7, 2020. The results are posted. Tracie Crites elected as Mayor, Mark Lamach, Kevin R. Brown and Adam Mahan will serve on the Frederick Board of Trustees. Frederick voters also said yes to Ballot Measure 2A. Voter participation made this a record-setting election, with judges processing 2,495 ballots, the most in any Town of Frederick election to date. The Town of Frederick has 8,739 registered voters. The voter participation rate was 28.5 percent.

3/30/2020: View a complete list of local agencies with contact information.

3/30/2020: Promoting PPE Drive to take place at the FFFPD on April 1. See "What Can You Do?" tab.

3/30/2020: Read Governor Jared Polis’s SECOND UPDATED PUBLIC HEALTH ORDER 20-24 IMPLEMENTING STAY AT HOME REQUIREMENTS dated March 27, 2020.

3/27/2020: The Town of Frederick understands the response to COVID-19 can lead to economic hardship. Until further notice, the Town of Frederick has suspended late fees and water shut-offs due to delinquent payments to ensure all customers have access to this vital resource. 

Remember, we are not accepting in-person payments at this time but we do offer several convenient ways for you to access your account and make payments. Customers can continue to pay online, mail-in payments, or contact staff to pay over the phone. Staff is available on a modified schedule to help customers pay their bill at 720-382-5500 Monday-Friday, from 10:00 a.m. to 2:00 p.m.

We will continue to monitor the situation and re-evaluate our processes on an ongoing basis. Please note, if you anticipate difficulty paying your bill, please give us a call.

3/26/2020: Gov. Jared Polis announced an executive order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. This order goes into effect at 6:00 a.m. March 26, 2020, and lasts until April 11, 2020, unless modified by further executive order. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.

3/26/2020: We are continuing to add information about volunteer opportunities and small business help. If you have any needs or questions, please connect with us!

3/26/2020: The Town is adding signage to all Town-owned playgrounds announcing the closure. By Order of the Board of Trustees: All Town of Frederick playground equipment and park restrooms are closed until further notice to limit the spread of COVID-19. Outdoor park spaces and trails are open. Please practice social & physical distancing.

3/25/2020: Town of Frederick playground equipment and park restrooms are closed until further notice.

3/24/2020: Board of Trustees regular board meeting at 7 pm via Zoom Meeting

3/21/2020: Updates to online information for Local Resources for students, parents and seniors. Updates about essential utilities. 

3/20/2020 - Mayor Carey, Chief of Police Todd Norris, Town Manager Bryan Ostler and SRO’s assist Frederick High School with food assistance by helping to hand out lunches to any family in need.

3/19/2020: Mayor Tony Carey signed an Order Declaring A Local Disaster Emergency for the Town of Frederick in response to COVID-19.

The Planning Department is here to serve you.  While we are not currently available for face-to-face interactions, we are able to receive voice mails and emails and are responding to those inquiries.

3/18/2020: The Communications & Engagement Department is here to inform you. Connect with us at Communications@FrederickCO.gov or 720.382.5513

3/17/2020: If you are a new residential customer or new business owner who is purchasing a home or business, please access the new online form to set up Town utilities (water, trash and stormwater services). 

3/16/2020: In the best interest of the community and our residents’ health, Town of Frederick officials have closed all non-emergency town offices and facilities in response to COVID-19. This includes the closure of Town Hall offices, Public Works offices, Municipal Court office, Bella Rosa Golfcourse Clubhouse and Bella Rosa Golf Course.

All essential Police Department, Public Works, and Administrative services will continue.

Contact Town offices by phone at 720.382.5500 between 10 am to 2 pm (Monday through Friday).

Residents can make payments online.

Information about Building Permits and Inspections

3/13/2020: In an effort to increase social distancing and decrease the spread of the COVID-19 virus the Back 9 at Bella Rosa Restaurant is temporarily closed. Bella Rosa Golf Course is currently open. It is the goal for the Town of Frederick to maintain its levels of service to the community as much as possible during this difficult time. Staff will continue to check voicemails and emails during this temporary closure. 

Town Hall, Public Works and the Bella Rosa Clubhouse (course services) are operating as normal.  We are continuing to monitor this rapidly evolving situation and any changes to operations will be communicated as quick as possible.  

The Town of Frederick has taken measures to protect the health and well-being of our employees and residents.

  • We are updating Continuity of Operations Plans for COVID-19 to protect the public and our employees while also continuing to provide services essential to residents.
  • We are continuing to monitor the outbreak closely and are in close and regular contact with the Carbon Valley Emergency Management Agency and the Weld County Health Department. 
  • We are continuing to closely monitor the Colorado Department of Public Health and Environment and CDC. 
  • We are taking steps to make it possible for employees to minimize close contact with large numbers of people when necessary.
  • We urge employees to stay home when they are sick.
  • We model and encourage everyday actions to limit the spread of illness.
  • We are routinely cleaning environmental and work surfaces.
  • We are updating the information on our website and social media.

WE ARE HERE FOR YOU! Please connect with us if you need assistance or have questions. Send us an email or call 720.382.5500.

  1. Stay Up To Date.
  2. What Can You Do?
  3. Town Closures

July 16, 2020: Executive Order D 2020 138 is a mandatory statewide mask order that goes into effect at midnight on July 16, 2020, and will be in effect for 30 days. It may be extended. The order requires people in Colorado who are 11 years and older to wear a covering over their noses and mouths:

  • When entering or moving within any public indoor space.
  • While using or waiting to use public (buses, light-rail) or non-personal (taxis, car services, ride-shares) transportation services.

People who do not have to wear a mask include:

  • People who are 10 years old and younger.
  • People who cannot medically tolerate a face covering.
  • Children ages 2 and under should NOT wear masks or cloth face coverings.

Research shows that people who have no symptoms can spread COVID-19. Wearing a non-medical face mask helps minimize the spread of the virus. 

June 19, 2020: The Colorado Department of Public Health and Environment (CDPHE) released an amended Public Health Order 20-28 for the Safer at Home and in the Vast, Great Outdoors phase. This public health order allows bars to open following updated restaurant guidance and provides updated guidance for higher education, personal services, and manufacturing. It also outlines the steps required to allow residential camps and indoor and outdoor events to resume while minimizing the potential spread of COVID-19. 

June 4, 2020: In accordance with Governor Jared Polis’ executive order and Public Health Order 20-28, Safer at Home and in the Vast, Great Outdoors, the Colorado Department of Public Health and Environment today finalized guidance outlining the steps required to allow personal and outdoor recreation activities to resume while minimizing the potential spread of COVID-19.

June 2, 2020: In accordance with Governor Jared Polis’ executive order, the Colorado Department of Public Health and Environment (CDPHE) extended the Safer-at-Home public health order until July 1. 

June 2, 2020: We expect the State to issue updated guidance for recreation, including playgrounds later this week. Stay tuned for updates. Here is the latest executive order from the Governor - "Safer at Home and in the Vast, Great Outdoors" (EO D 2020 091).

April 27, 2020: Governor Polis issues Safer at Home Executive Order. Under the Safer-at-Home Order, Coloradans should continue to stay home as much as possible. The Order directs vulnerable populations, including seniors, to continue staying home and only leaving when absolutely necessary. The Executive Order is tentatively set to expire 30 days from April 27, 2020, but can be amended or extended at any time.

April 22, 2020: Governor Polis this week discussed the three levels of social distancing, which include: Staying at Home, Safer at Home and Protect our Neighbors. Colorado is moving into the Safer at Home phase, which is estimated to begin April 27. While we are at this level, Coloradans will no longer be ordered to stay home, but are still strongly encouraged to do so. Vulnerable populations and seniors must continue staying home except when absolutely necessary. Read more about this announcement and stay informed!

On April 6, 2020, Gov. Jared Polis announced an extension to the stay-at-home Executive Order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. The Executive Order will now remain in effect until April 26. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.

On March 25, 2020, Gov. Jared Polis announced an executive order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. This order goes into effect at 6:00 a.m. March 26, 2020, and lasts until April 11, 2020, unless modified by further executive order. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.

Read Governor Jared Polis’s SECOND UPDATED PUBLIC HEALTH ORDER 20-24 IMPLEMENTING STAY AT HOME REQUIREMENTS dated March 27, 2020.

Weld County - As Weld County continues to see widespread increase in COVID-19 positive cases, the Health Department is once again stressing the importance of preventative measures to slow and reduce the spread of the virus.  The department, which strives to maintain patient privacy, especially for our smaller communities, has decided to share a map showing where positive cases are generally located throughout the county. Read the full press release.

Information about Coronavirus Disease 2019 is rapidly changing. Health professionals and local public health agencies are your best sources for accurate and up to date information. Use these resources to learn more about COVID-19:

For questions call the CO HELP line at 877-462-2911. In order to provide the highest level of service, please contact your primary care physician with non-life threatening flu-like symptoms prior to calling 911. 

Call CO-Help at 303-389-1687 or 1-877-462-2911 or email CO Help , for answers in English and Spanish.